Right of withdrawal
As a customer, you always have a 14-day right of withdrawal under the Distance Contracts Act. This means that if you buy an item via the Internet, you have the opportunity to cancel the purchase within 14 days. The withdrawal period begins to run from the day you received the item.
Please note, however, that the right of withdrawal does not apply to goods that are specially made according to the consumer's instructions or that have a clear personal touch, which applies to all goods and garments that are sewn to order.
I will, if you have exercised your right of withdrawal, repay what you have paid for the item as soon as possible or at the latest within 30 days from the day I received the item. You must pay the return costs yourself when you return the item.
If you are dissatisfied with your product
In case of complaints or dissatisfaction, I ask you to contact Tamla by Sputnes via e-mail firstname.lastname@example.org and I will find a solution to the problem and make sure you are satisfied.